Flower service disclaimer

Please read

We operate in Malaysia and follow local regulations.

Results may vary based on season, flower type, and delivery circumstances.

This disclaimer outlines key points regarding our flower shop’s website and services. Review it to understand limitations of responsibility, information accuracy, and use of content provided.

General notice

All information on our website is provided for general guidance only. While we strive for accuracy, no guarantees are made regarding completeness, suitability, or timeliness of data, photos, or content. Services and arrangements shown may differ due to seasonal or supply factors.

Limitation of liability

We are not liable for indirect or unforeseen loss resulting from use of our site or services.

We do not accept responsibility for issues arising from third-party delivery or courier services.
Delays due to weather, supply chain disruptions, or unforeseen events are outside our control.
Products may appear different in color, size, or arrangement due to natural variations.
No results, refund, or outcome is promised for orders placed.

Accuracy of content

Descriptions, images, and information aim to be representative but may not match exact products delivered. Flowers are subject to seasonal and regional availability, which can impact fulfillment. Substitutions may occur.

We update information regularly but do not guarantee total accuracy at all times.

Not professional advice

Content on this site is not a substitute for formal professional advice or consultation regarding flowers, gifting, or related matters.

External sites

Our website may provide links to third-party sites, which we do not control. Please review their policies and terms before engaging with those sites.

Individual results may vary

Each flower order outcome depends on local factors, stock, and individual preferences. No uniform result should be expected for all customers.

Factors affecting results

Fulfillment and bouquet appearance depend on supply conditions and delivery circumstances.

Financial terms disclaimer

This site provides listing and order facilitation only, not financial or transactional guarantees.

We do not guarantee or promise fulfillment outside stated terms.
Payment processing is secured, but may be subject to bank or provider policies.
No advice or representation is offered on payment platforms or services.

Applicable jurisdiction

Local law governs all website access, services, and content provision.

All actions, claims, or disputes must be resolved under Malaysian legal processes.

Use of this service is subject to Malaysia’s relevant laws and standards.

Please ensure your order complies with area-specific regulations at all times.

Indemnification

By using this service, you agree to hold us harmless from claims related to your actions, orders, or site use.

Severability

If any part of this disclaimer is deemed invalid, the remaining provisions apply and are enforceable.

Changes

We reserve the right to update this Disclaimer at any time. Continued site use after changes indicates acceptance.

Contact us

For disclaimer questions, contact our support team using the details below.

Support email: content@vyloraneoreno.sbs

Support phone: +6016-800 8780

Mailing address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia

Effective date: December 15, 2025

Last updated: December 15, 2025