Your privacy is important
How we collect, use, and safeguard personal information
Personal data we collect
We collect information you provide directly when placing an order or creating an account. This can include your name, contact details, delivery address, order details, and preferences.
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→Contact information you provide
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→Recipient or delivery details
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→Order history and preferences
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→Payment or transaction related data
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→Customer support requests
We may also collect data automatically from your device, like browser type, usage, and IP address, for analytics or security purposes.
How your data is used
We use the information to process orders, ensure delivery accuracy, provide updates, and respond to customer requests. Data may also inform improvements and personalize your experience.
Contact information could be used to send order confirmations, arrange delivery, or provide customer service as needed.
Your privacy rights explained
You can request access, correction, restriction, or deletion of your personal data anytime, subject to legal retention requirements and our business needs.
Right to access
Request a copy of your data
Right to correction
Ask us to fix inaccuracies
Right to deletion
Request removal of your information
Right to portability
Request a copy in a usable format
How we share your data
Your information is shared only with trusted partners such as delivery and payment providers to fulfill your orders and process transactions securely.
We do not sell personal data. Information is disclosed as required by Malaysian law or for protecting our business integrity.
How we protect your data
We use secure technology and limited access protocols to reduce risk, including encryption and regular audits to detect suspicious activity.
Customer data is stored on protected servers and only authorized staff access sensitive information to provide service.
Reach out about privacy
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Phone: +6016-800 8780
Email: content@vyloraneoreno.sbs