Vyloraneoreno - Flower shop offering creative bouquets and fast delivery

Acceptance of terms

By using our website, you acknowledge and agree to these Terms and Conditions. If you disagree, please refrain from using our services or website. Your continued access or interactions indicate acceptance.

Definitions

Key terms used in these Terms and Conditions are defined for clarity.

‘Services’ means all flower arrangement, ordering, delivery, and related activities provided on vyloraneoreno.sbs.

‘User’ means any visitor, customer, or recipient interacting with our website or service.

‘Order’ means any request placed for a flower arrangement or delivery through our website.

‘Content’ includes all images, text, and intellectual property on this website.

Service use requirements

Our services are intended for personal and professional gifting purposes only. You must not misuse or exploit the website or offerings.

Eligibility

You must be at least 18 years old to place an order or use our services. Underage users require the involvement and approval of a parent or guardian.

All transactions must comply with applicable Malaysian laws.

User responsibilities

Users are expected to maintain accurate information and comply with website rules throughout their engagement.

Provide true, current, and complete contact and delivery information.

Do not place fraudulent or speculative orders on behalf of another without permission.

Notify us promptly if you suspect unauthorized use of your account or an issue with your order.

Follow all terms and local regulations relevant to ordering, payment, and delivery.

Prohibited uses

Certain activities and uses of this website are strictly forbidden.

Posting false, misleading, or harmful content, including fake orders.

Attempting to gain unauthorized access to the website, data, or users’ accounts.

Transmitting malicious code or technologies to disrupt operations.

Harassing, abusing, or impersonating other users or staff.

Using service for unlawful or prohibited transactions under Malaysian law.

Intellectual property rights

All website content, including images, arrangement designs, and trademarks, are owned or licensed by vyloraneoreno.sbs. Unauthorized use, copying, or distribution is prohibited and may result in legal action.

User-generated content

Any reviews, feedback, or messages you post must comply with these Terms and not infringe rights or harm others.

Your content rights

By submitting content, you grant us permission to use it in marketing or service improvement, subject to our Privacy Policy.

Privacy policy notice

Our Privacy Policy explains collection, use, and protection of your data. By continuing, you consent to practices set forth in the Privacy Policy.

See full policy

Service and result disclaimers

We provide information and deliver service to the best of our ability but cannot promise specific outcomes.

Important note

Results may vary based on stock, season, and third-party factors outside our control. No refunds or guarantees are offered.

Limitation of liability

We are not responsible for indirect or consequential loss arising from use, delay, or unavailability of services, except as required by Malaysian law.

Indemnification

Users agree to defend, indemnify, and hold harmless vyloraneoreno.sbs against claims, losses, or damages resulting from breach of these Terms or misuse of our service.

Resolving disputes fairly

We aim to resolve concerns quickly and reasonably in accordance with Malaysian law.

Arbitration

Disputes that cannot be resolved amicably will be handled by arbitration, as provided for under local regulations.

You may also seek alternative dispute mechanisms under Malaysian law.

Online dispute resolution

For e-commerce issues, you may contact the relevant Malaysian online redress platform for assistance.

Get help resolving a dispute

Severability

If any provision is found invalid, the rest remain effective and in force.

Entire agreement

These Terms constitute the entire understanding between you and vyloraneoreno.sbs for service use, replacing prior agreements.

Applicable law and venue

These Terms are governed and construed according to laws of Malaysia. Legal actions must follow local court procedures.

Termination

We may suspend or terminate your account if you breach these Terms, misuse the service, or engage in prohibited activities.

Changes

We may modify these Terms from time to time. Continued use after changes means you accept the revised version.

Questions about terms

For more information on these terms, contact us directly through the details below.

Contact email: content@vyloraneoreno.sbs

Contact phone: +6016-800 8780

Contact address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia

Terms and conditions of service